Travel Confidently, Wherever You Go
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Why choose GIG Travel Insurance
Key benefits of our Travel insurance plan
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Frequently asked questions
What does travel insurance in Qatar cover?
Travel insurance protects you financially against unexpected events during your trip. A standard travel policy typically covers:
- Medical emergencies and hospitalization abroad
- Trip cancellation or curtailment
- Lost, stolen, or delayed baggage
- Travel delays or missed connections
- Emergency evacuation and repatriation
- Adventure sports cover (optional)
Opt to add on other coverages for adventurous activities, COVID-19-related disruptions, or personal liability while traveling.
Get a quote for your upcoming travel or Check our Travel Smart plan
What is not covered under your travel insurance plan?
While travel insurance provides extensive protection, there are circumstances that are not covered. These include:
- Pre-existing medical conditions (unless specifically covered)
- Traveling against medical advice
- Participating in extreme sports without additional coverage
- Incidents related to alcohol or drug use
- Travel to high-risk destinations where cover is restricted or not approved
Always review your policy's exclusions carefully to find out what’s not covered before you travel.
Get a quote for your upcoming travel or Check our Travel Smart plan
What should I do in case of a medical emergency abroad?
In case you face a medical emergency while traveling:
- Contact GIG’s emergency assistance hotline as soon as possible on +97145074000
- Share your policy number and details of the emergency.
- Our assistance team will guide you to the nearest approved medical facility.
- Depending on your policy and the situation, GIG may be able to arrange direct payment with the hospital. If not, you can pay for treatment and submit a claim for reimbursement afterward.
Keep copies of all medical reports, bills, and receipts to support your claim. Submit your claims here.
Does GIG travel insurance cover flight cancellations and delays?
Depending on your chosen plan and the reason for the disruption, GIG travel insurance may provide benefits for trip cancellation, trip interruption, or travel delays caused by covered unforeseen events.
This can help reduce the financial impact of unexpected disruptions to your travel plans.
Does GIG travel insurance cover lost baggage?
GIG travel insurance may provide coverage if your baggage is lost, stolen, damaged, or delayed during your trip*.
Important: If your baggage is affected, be sure to obtain the necessary reports and documentation from the airline or relevant authority to support your claim.
How do I make a GIG travel insurance claim?
Submit your claim through GIG's claims process, and share supporting documentation to help ensure a smooth review. Keep copies of all travel and incident-related records to help speed up the assessment process.
Important: If you need to make a claim, gather all relevant documents related to the incident, such as medical reports, receipts, airline confirmations, or police reports where applicable.
What is the difference between single-trip and annual multi-trip travel insurance?
Single-trip travel insurance gives you coverage for one specific journey and ends when that trip is completed.
Annual multi-trip travel insurance is designed for frequent travelers and comes with a 20% discount for frequent travelers and can provide coverage for multiple trips taken within a 12-month period, subject to the maximum trip duration and policy terms**
If you travel several times a year, consider our annual multi-trip policy as a more convenient and cost-effective option for you.
How do I get proof of travel insurance for my visa application?
Your policy documents and insurance certificate will be sent straight to your registered email once you buy GIG travel insurance.
If you need proof of travel insurance for your visa application, use your policy documents and insurance certificate as evidence of cover. Always check the specific insurance requirements of the country you are visiting before applying.
Can I cancel my travel insurance policy?
You can cancel a standard Travel Smart policy within 7 days of purchase if your trip hasn’t started yet, for a refund minus an administration fee*
Annual Multi-Trip and Travel Schengen policies can’t be cancelled once purchased, with no refund.
How can I apply for travel insurance online?
Applying for travel insurance online is quick and easy.:
- Choose your destination, travel dates, and the level of cover you need
- Complete the online application and payment process.
- Once your purchase is confirmed, your policy documents and insurance certificate will be sent to your registered email address.
Travel documents
Download terms and conditions with product details
